Privacy Policy Overview

This privacy policy outlines how we handle personal data in relation to our services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Processing category

Purposes of Data Processing

Personal data is processed for transaction facilitation, customer support, and compliance with legal obligations.

Processing is limited to the purposes described in this policy.
Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in transaction processing under strict confidentiality.

Third parties receiving data are bound by confidentiality obligations.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.
Requests

Rights Requests

Requests for exercising rights must be submitted through designated channels for processing.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

Personal data is retained only as long as necessary for the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

Users will be notified of significant updates to this privacy policy via the website.

Material changes to this policy are communicated through appropriate channels.
01

Data Collection Practices

We collect personal information such as names, contact details, and transaction-related data necessary for processing real estate transactions.

The categories of data collected depend on how users interact with our services.
02

Data Sources

Sources of data include user submissions, online forms, and automated systems during transaction processing.

Data is received directly from users or generated through service interactions.
03

Types of Cookies Used

We use essential cookies for functionality and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.
04

Cookie Management

Cookies are utilized to enhance user experience and analyze website traffic.

Users may adjust cookie preferences through browser settings at any time.
Privacy Office

Contact Information

Phone
+27 17 185 2172
Address
10 Huskisson Way, Kommetjie, Cape Town, 7975
General inquiries